Shipments and returns

Shipping your package

Packages are generally sent within 2-4 days of receiving your payment via Postnl or DHL with tracking.

Shipping costs include handling, packaging and franking. Treatment costs are fixed amounts, while transport costs depend on the total weight. We recommend that you place your items in one order. We can merge orders PROVIDED that the order has not yet been processed. If you have forgotten anything call us first before you order the second order.

Our boxes are large enough to be able to ship your items well protected.

Not at home?

The following opportunities are offered when you are not at home bend to receive the shipment:

Carrier First Lever Attempt Second liver attempt
Postnl Delivery at Buuren (if possible) or by selecting option (delivery at other addresses or time. This can be done via the postnl website) To post office
Letterbox package Second liver attempt if it doesn't fit through the mailbox. To post office
DHL europe Second liver attempt or by you select option on the DHL website. (delivery at other addresses, time or permission to set up in front of the door) To DHL service point

Start costs:

Below this you will find a cost INDICATION of what a shipment is. The costs that have been given are the lowest cost offered by each option. The cost is calculated when you choose a carrier. Transport to countries other than data is possible.

In Store Pickup Postnl Package convenience Letterbox package
DHL Europe

Netherlands 0 €10,35(1) X €7.26 (1) €12.60(1)
Belgium 0 €10,35(1) X €7.26 (1) €14.07(2)
Duistland 0 X X X €15.89(3)


  1. Free shipping over €250
  2. Free shipping over €300
  3. Free shipping over €500

Click here for a full overview of DHL shipping costs